Re-Syndication Regional Operations Specialist

Position Overview

Our national multi-family management company seeks a Re-Syndication Regional Operations Specialist with a "Whatever it Takes" attitude. The role is responsible for overseeing and managing all operational aspects of the resyndication process for a multi-property affordable housing portfolio. This position combines project management of complex resyndication transactions with regional operational support to ensure compliance, fiscal accountability, asset preservation, and staff development across all assigned communities.

REPORTS TO: Regional Vice President, President of Management, or other designated company leadership.
SUPERVISES: Works collaboratively with Community Managers and site teams; provides oversight and guidance related to resyndication operations and compliance but does not directly supervise site staff.

Key Responsibilities

• Resyndication Coordination:
  • Manage all phases of the resyndication process including due diligence, third-party reports, regulatory documentation, closing requirements, and milestone tracking.
  • Monitor compliance with federal, state, and local affordable housing programs, including LIHTC and other applicable funding sources.
  • Coordinate with asset management, finance, legal counsel, lenders, investors, and housing agencies to ensure deliverables are completed accurately and on schedule.
  • Assist in the preparation and review of financial pro formas, feasibility analyses, and capital improvement plans to support resyndication objectives.
• Regional Operational Support:
  • Monitor operational performance for assigned properties during and after the resyndication period, including occupancy levels, rent rolls, resident retention, and marketing efforts.
  • Identify and address operational challenges that may impact the success of the resyndication or ongoing compliance.
  • Recommend and support capital improvements to maintain asset market position and compliance requirements.
• Compliance and Fiscal Management:
  • Ensure all sites maintain accurate income certifications, resident files, and compliance documentation throughout the resyndication process.
  • Support Community Managers and site teams in preparing for audits and inspections.
  • Assist with budget oversight, expense tracking, and variance analysis related to resyndication activities.
• Personnel Development and Support:
  • Provide training, coaching, and operational guidance to Community Managers and site staff to ensure understanding of resyndication requirements, program changes, and compliance obligations.
  • Promote a positive work environment by demonstrating leadership, professionalism, and support for team success.
• Stakeholder and Partner Relations:
  • Serve as the primary point of contact for investors, syndicators, lenders, regulatory agencies, and other external partners related to resyndication activities.
  • Provide timely and accurate updates to internal leadership, site teams, and stakeholders on project progress, operational performance, and compliance matters.
  • Resolve resident, vendor, or partner concerns in accordance with company policies and established guidelines.
• Process Improvement and Best Practices:
  • Develop, implement, and maintain standard operating procedures to streamline resyndication operations and ensure consistent practices across the portfolio.
  • Identify opportunities to enhance efficiency, compliance, and asset performance.
  • Stay informed of industry trends, regulatory changes, and funding program updates relevant to resyndication and affordable housing operations.

Required Qualifications

• Bachelor’s degree in Business, Finance, Real Estate, Urban Planning, or a related field, or equivalent work experience.
• Minimum of three (3) to five (5) years of experience in affordable housing, multi-site property management, asset management, or resyndication.
• Working knowledge of Low-Income Housing Tax Credits (LIHTC) and other affordable housing programs; Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or similar certifications preferred.
• Proven ability to manage multiple projects with strict deadlines and competing priorities.
• Strong analytical, organizational, and project management skills.
• Excellent verbal and written communication skills with the ability to effectively interact with internal teams and external partners.
• Proficiency with property management software, Microsoft Office Suite (Word, Excel, PowerPoint), and project tracking tools.
• Ability to travel regularly within the assigned region, including overnight stays and occasional weekends.
• Adhere to the highest legal and ethical standards and maintain confidentiality of all company and client operations.
• Follow all company safety protocols and report any safety concerns or incidents.
• Willingness to perform additional duties as assigned by leadership.