Interpreter - Somali (Days)

Position Overview

Hennepin Healthcare is an integrated healthcare system renowned for its comprehensive services, including a Level I Adult and Pediatric Trauma Center, academic medical center, outpatient clinics, and more. We are currently seeking a Somali Interpreter to join our Interpreter Services team at the downtown Minneapolis campus. In this full-time role (Monday–Friday, 9:00am–5:30pm), you will facilitate communication for Limited English Proficient patients and their companions, ensuring equitable access to care.

Key Responsibilities

• Precisely and accurately interpret between LEP patients, companions, and providers (face-to-face or via remote modalities such as telephone or video).
• Provide non-complex document translation services between the target and source languages.
• Share relevant cultural information and collaborate to ensure full understanding between patients and providers.
• Maintain strict patient confidentiality in accordance with HHS policies and HIPAA.
• Accurately document and bill the interpreter services provided.
• Utilize basic computer skills to complete job functions using various software, including Electronic Medical Records (EMR).
• Support departmental and organizational initiatives by participating in team functions and training activities.
• Assist in coordinating the deployment of language services as needed.
• Adhere to the National Council on Interpreting in Health Care (NCIHC) standards of practice and code of ethics, demonstrating honest and ethical conduct.

Required Qualifications

• High School diploma or GED.
• At least 12 months of interpreting experience in healthcare.
• Enrollment in the Minnesota Department of Health Interpreter Roster.
• Completion of a 40-hour interpreter skills-based training (e.g., Bridging the Gap or The Community Interpreter) and successful completion of one of the approved interpreter competency tests:
  • Language Line: Interpreter Skills Test or Medical Certification Test.
  • Pacific Interpreters: Acceptable scores on the Medical Skills Report Level 3 and Interpreter Readiness Assessment Report Level 2.
  • Cyracom's Interpreter Skills Assessment.
  • Or any approved independent third-party healthcare interpreting skills test.
• OR National Certification by the Certification Commission for Healthcare Interpreters (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI).

Preferred Qualifications

• Certificate in Translation and Interpreting from the University of Minnesota.
• Associate’s Degree or Certificate/Diploma in Translation and Interpreting from Century College, or a Certificate of Competency from an approved program.
• National Certification in healthcare interpretation.
• Certification by the National Boards for Certified Medical Interpreters (NBCMI) or Commission of Certified Healthcare Interpreters (CCHI), or an equivalent qualification.
• Previous experience in a healthcare setting.

Benefits & Perks

• Competitive pay rate: Based on skills, licensure/certifications, education, experience, and internal equity. Compensation: $28.51–$37.40.
• Extensive benefits program: Includes Medical, Dental, Vision, Life, Short and Long-term Disability Insurance, Retirement Funds, Paid Time Off, Tuition reimbursement, and License/Certification reimbursement (for benefit eligible positions only).
• For a complete list of benefits, please visit our career site.
• Employments offers are conditional upon successful clearance of all background checks and pre-employment requirements.