Lead Customer Service Representative

Circle Kover 1 year ago
Callahan, Florida, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join our team as a Lead Customer Service Representative at Store 2726056, located at 540684 Lem Turner Rd, Callahan, Florida 32011. With flexible shift availability, you’ll work in a fast‐paced, fun environment where you’ll engage with customers, manage the register, and lead shifts to ensure top‐notch service and store standards.

Key Responsibilities

  • Greet customers, run the register, operate as a cashier, and make purchase suggestions.
  • Assist with the food program and maintain high standards for store appearance.
  • Lead shifts and supervise entry-level staff while ensuring regular, predictable onsite attendance.
  • Engage with a diverse customer base, providing fast and friendly service throughout the store.
  • Collaborate with a fun, energetic team to accomplish daily operational goals.

Required Qualifications

  • Excellent customer service, sales, and communication skills.
  • Ability to work at a quick pace, think on your feet, and lead a team effectively.
  • Capable of standing and walking for up to 8 hours, with the ability to lift up to 30 pounds frequently.

Preferred Qualifications

  • Retail and customer service experience.
  • Entry-level management, sales associate, or cashiering background.
  • High School Diploma or equivalent.
  • Motivation to advance in your career and a willingness to learn.

Benefits & Perks

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Required Skills

Problem Solving
Cash Handling
Retail Experience
Sales
Communication
Time Management
Entry-level Management
Customer Service
Team Leadership