Lead Customer Service Representative
Circle Kover 1 year ago
Callahan, Florida, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join our team as a Lead Customer Service Representative at Store 2726056, located at 540684 Lem Turner Rd, Callahan, Florida 32011. With flexible shift availability, you’ll work in a fast‐paced, fun environment where you’ll engage with customers, manage the register, and lead shifts to ensure top‐notch service and store standards.
Key Responsibilities
- Greet customers, run the register, operate as a cashier, and make purchase suggestions.
- Assist with the food program and maintain high standards for store appearance.
- Lead shifts and supervise entry-level staff while ensuring regular, predictable onsite attendance.
- Engage with a diverse customer base, providing fast and friendly service throughout the store.
- Collaborate with a fun, energetic team to accomplish daily operational goals.
Required Qualifications
- Excellent customer service, sales, and communication skills.
- Ability to work at a quick pace, think on your feet, and lead a team effectively.
- Capable of standing and walking for up to 8 hours, with the ability to lift up to 30 pounds frequently.
Preferred Qualifications
- Retail and customer service experience.
- Entry-level management, sales associate, or cashiering background.
- High School Diploma or equivalent.
- Motivation to advance in your career and a willingness to learn.
Benefits & Perks
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Required Skills
Problem Solving
Cash Handling
Retail Experience
Sales
Communication
Time Management
Entry-level Management
Customer Service
Team Leadership