Field Installation and Support Technician
Job Description
Position Overview
PIC North America, a Genus Company, has an exciting opportunity for a highly motivated Field Installation and Support Technician to join our digital phenotyping team. In this role, you will install, implement, and support PIC's high-throughput digital phenotyping platforms. This position can be located remotely within the U.S. You will contribute to transforming the way phenotypic data is collected and utilized within our genetic improvement program. The successful candidate must excel in a culturally diverse, fast-paced environment, working collaboratively across functional teams while using strong communication and analytical skills to collect, organize, analyze, and disseminate critical information with precision.
Key Responsibilities
- Deploy and support existing digital technologies developed by PIC's in-house digital phenotyping engineers
- Maintain flows of data from farm to computing resources, including on-premises and cloud computing
- Install, troubleshoot, and provide hardware support for remote digital phenotyping platforms
- Execute testing plans for 3rd party digital tools for performance traits
- Maintain quality control of data capture and labeling systems while effectively communicating project status and results
Required Qualifications
- Associate's degree in IT, Engineering, or a related field
- Minimum of 2 years' experience installing and supporting consumer-level network connected equipment (including switches, cabling, security cameras)
- Experience with MS Office suite; familiarity with Python, scripting, and SQL databases is beneficial
Benefits & Perks
- Competitive Salary
- Health, dental, and vision coverage
- FSA/HSA, long and short-term disability
- 401K, tuition reimbursement, paid holidays, and ETO (employee time off)
This position offers growth opportunities within a dynamic global organization.
Employment Type: FULL_TIME