Entry Level Computer Helpdesk Support Assistant
North Carolina Professional Group3 months ago
Harrisburg, NC, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Do you enjoy working with computers? Are you looking for a job in the Harrisburg area? We are currently seeking an Entry-Level Computer Support Assistant to join our Help Desk team. In this role, you will provide technical assistance and support with computer systems, hardware, and software, ensuring that issues are resolved in a timely and professional manner.
Key Responsibilities
- Answer users' questions and provide technical support
- Train users on basic system and computer functions
- Address system and user issues promptly
- Resolve technical issues in a timely and professional manner
Required Skills
Computer Troubleshooting
Problem Solving
User Training
Hardware & Software Support
Technical Support
Customer Service