PRN Information Technology (IT) Operations Intern - Fort Worth, Tx

Position Overview

The US Oncology Network is seeking a PRN Information Technology (IT) Operations Intern to join our team at Texas Oncology. This role supports our operations at our Fort Worth, Texas location and requires regular travel to our practices. As part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country with 600+ providers across 280+ sites in Texas. Our founders pioneered community-based cancer care to make cutting-edge treatment accessible to all communities, allowing patients to fight cancer at home with critical support from family and friends. Our mission remains steadfast: using leading-edge technology and research to deliver evidence-based cancer care that brings “More breakthroughs. More victories.” in the fight against cancer.

Location: Fort Worth, Texas
Schedule: full-time
Experience Required: 0-3 years experience in IT
Education: High School Diploma and pursuing an Associate's or Bachelor's degree

Key Responsibilities:

• Prepare and configure PCs for deployment, including imaging and installation of necessary software.
• Deploy PCs to end users, ensuring all systems are operational and meet user requirements.
• Document and maintain records of end-user issues at deployment time.
• Troubleshoot basic end-user questions and problems, providing support during new hardware deployments.
• Follow standard operating procedures for imaging, testing, and deploying PCs.
• Collaborate with other IT team members to ensure smooth and efficient deployment processes.
• Maintain an inventory of hardware and software components required for imaging and deployment.
• Provide training and support to end users on new hardware and software as needed.

Required Qualifications:

• 0-3 years experience in IT.
• High School Diploma and currently pursuing an Associate's or Bachelor's degree.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.

Preferred Qualifications:

• Prior experience in PC imaging and deployment preferred.
• A+ certification and MCP in Microsoft Office preferred, but not required.

Benefits: & Perks

• Medical, Dental, Vision, Life Insurance.
• Short-term and Long-term disability coverage.
• Generous PTO program.
• 401k plan with a company match.
• Wellness program that rewards practicing a healthy lifestyle.
• Tuition Reimbursement.
• Employee Assistance program.
• Discounts on select retailers.