Customer Sales & Service Representative

1100 Applied Industrial Technologies, Inc.3 months ago
Indianapolis, IN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Location: Indianapolis, IN service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we value our dedicated team and the special skills required to sell millions of industrial products. Join us for a career that offers growth opportunities and strong support in a team-oriented environment.

Responsibilities:

  • Solve customer inquiries, prepare quotes, and process/expedite orders & returns
  • Source parts from suppliers nationwide
  • Assist in generating sales by upselling, adding on, & educating customers
  • Assemble hoses for walk-in customers
  • Help in the stockroom & deliver orders to customers as needed

Required Qualifications

  • 1+ year customer service, inside sales, mechanical or maintenance experience required
  • High school diploma, GED or equivalent required
  • Must be able to lift up to 50 lbs.
  • Proficient in Microsoft Office & data entry software
  • Attention to detail, time management, organization, & communication skills
  • Valid driver's license & clean driving record (MVR)

Preferred Qualifications

  • Hydraulic experience preferred

Benefits & Perks

  • Competitive hourly pay and bonus opportunities
  • Benefits: 401K with company match, insurance, time off, tuition reimbursement, employee assistance
  • A lasting career with potential growth in sales, operations, or management
  • Professional development and training
  • Great work/life balance and a team oriented company culture

Required Skills

Microsoft Office
Data Entry
Parts Sourcing
Customer Service
Order Processing
Mechanical Knowledge
Inside Sales