Service Engineer

Job Description

EST Analytical is looking to fill a Field Service Engineer position with a focus on Agilent Liquid Chromatography Instrumentation. EST Analytical is a partner with Agilent Technologies and the Field Service Engineer would work within the Agilent Authorized Support Provider program.

Key responsibilities include on-site installation, customer training, repair and troubleshooting of hardware, and routine preventative maintenance and qualification services. Job focus will be on customer satisfaction by providing customers with high quality services. Other responsibilities include managing parts, timely submission of service reports, providing feedback to manufacturing divisions, working with sales force, and maintaining up to date technical knowledge for assigned products.

Field Service Engineer Qualifications

• 3 to 5 years analytical laboratory experience with a primary focus on LC Instrumentation.
• Experience with Waters LC or Agilent HPLC and Mass Spectroscopy is required for this position.
• BS degree in Chemistry or Electronics or equivalent.
• Excellent communication skills, both written and verbal.
• Planning, problem solving, and communication skills to function with minimal supervision.
• Ability to travel extensively by plane and/or automobile including 1-2 weeks in Delaware every few months within the first year and a half.
• Strong computer skills.

Benefits

We offer a competitive salary/benefit package which includes 401K, company provided automobile, tools, phone, and service sales commission plans.

Job Type

Job Type: Full-time