Client Relations / Business Development / Sales – Custom Homes & Remodels | North Phoenix, AZ
Job Description
Base Salary + Commission (Earning Potential $250k+)| Company Truck/Allowance + Phone + Computer | High-End Residential Projects
Competitive Base + Commission | High-End Residential Projects | Career Growth Opportunity
ArDan Construction is hiring a Client Relations Specialist / Business Development / Sales Professional in North Phoenix, Arizona to guide prospective clients through our design-build remodeling process and build long-term relationships rooted in trust, strategy, and exceptional service.
This role is responsible for qualifying leads, developing project scope and contracts, and ensuring a seamless client experience from initial consultation through project completion.
REQUIRED APPLICANT STEP!:
All applicants must complete the Culture Index survey prior to consideration:
https://go.cultureindex.com/p/xIZwA9HuXgS7l5I
Why This Role Stands Out
- High-end residential remodeling projects
- Strong earning potential (base + bonus structure)
- Direct impact on company growth and client experience
- Opportunity to build long-term client and referral relationships
- Collaborative, high-performance team environment
- Long-term career growth within a design-build firm
What You’ll Be Responsible For
As a Client Relations Specialist, you will:
- Meet with prospective clients and guide qualified opportunities into a Pre-Construction Agreement when ArDan is the right fit
- Lead clients through the design-build process, aligning their vision with budget, scope, and feasibility
- Establish initial project scope, timeline, and budget that fits client needs and company margin goals
- Assemble and coordinate the design team, overseeing the design process through contract execution
- Create accurate, detailed contracts that reflect the client’s vision and project requirements
- Maintain strong client relationships throughout design and construction, with clear and consistent communication
- Build long-term relationships with clients beyond project completion
- Conduct a minimum of two discovery appointments per week, arriving prepared and focused on delivering value
- Collaborate with the Business Development team to amplify lead generation efforts
- Develop and maintain referral partner relationships
- Assist in new lead generation through outreach and relationship-building
- Support and coordinate outreach seminars and events for the sales team
- Attend required company training, including SMUT Training
Consultative Sales Approach
- Approach consultations as a professional advisor, focused on understanding the client’s goals, challenges, and motivations
- Use structured questioning to determine project fit and guide clients appropriately
- Confidently qualify or disqualify opportunities based on alignment with ArDan’s services
- Take detailed notes during consultations and review them post-meeting to improve performance
- Maintain a resilient, solutions-oriented sales mindset
Project Development & Planning
- Work with Project Engineers to establish timelines, scope, and budgets for design phases using structured checklists
- Translate client vision into clear, executable plans including selections, documentation, and feasibility
- Ensure alignment between design intent, budget, and execution strategy
- Manage pre-construction design costs within budget while supporting company margin goals
Culture & Team Expectations
- Contribute to a team environment that values accountability, performance, and support
- Celebrate team wins and support colleagues during challenges
- Operate with a “no blame, no excuses” mindset
- Follow through on commitments and maintain a high standard of professionalism
- Actively participate in team meetings and company initiatives
Requirements
- Experience or familiarity with residential remodeling, construction, or design-build environments preferred
- Sales, client relations, or business development experience preferred
- Strong customer service and relationship-building skills
- Excellent communication and interpersonal abilities
- High attention to detail and strong documentation skills
- Ability to manage multiple priorities and deadlines
- Strategic thinking with the ability to align client goals with business objectives
- Self-awareness and commitment to continuous improvement
- Ability to understand the deeper “why” behind a client’s project, not just the scope
Culture Fit
- Aligns with ArDan Construction’s core values: Care, Respect, Gratitude, Clear Communication, Strategy, and World-Class Service
- Thrives in a collaborative, team-oriented environment
- Maintains professionalism while contributing to a positive and engaging workplace culture
- Supports team members during challenges and celebrates shared success
- Reliable, punctual, and actively engaged in meetings and company initiatives
North Phoenix Area Applicants Encouraged
Located in North Phoenix, AZ, ideal for candidates in:
- North Phoenix
- Cave Creek
- Carefree
- Anthem
- North Scottsdale
- Desert Ridge
- Paradise Valley (north side)
Benefits:
- 401k
- Dental, Health, Etc.
- Paid Time Off
- Paid Training
Apply Today!
If you are a relationship-driven sales professional who thrives in a consultative, high-end environment and is passionate about helping clients bring their vision to life, apply today!
Job Type: Full-time
Pay: From $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
Work Location: In person