Lead Designer

Position Overview

At Floor & Decor, the Lead Designer takes charge of the design team and offers a comprehensive design service from beginning to end. This role is centered on establishing enduring connections and fostering customer loyalty by engaging clients, understanding their project requirements, providing all necessary project information, and crafting innovative design proposals that reflect each customer's individual style, needs, and financial constraints.

Key Responsibilities

• Establish and nurture enduring connections with both residential and commercial clients.
• Welcome shoppers in a supportive manner and assist with browsing store layout requirements.
• Arrange design consultations for current and prospective clients while expanding the customer base through networking, referrals, and in-store generated leads.
• Offer guidance on tiles, wood, stone, and accompanying elements for residential and commercial projects, catering to homeowners, interior designers, and builders.
• Create and present comprehensive, practical, and visually attractive products.
• Manage numerous customer projects simultaneously, navigating all stages with precision, timeliness, and thorough follow-up via regular communication with clients and stakeholders.
• Coordinate with store managers and staff to drive projects from initial inquiry to completion, ensuring sales targets and objectives are met.
• Set a positive example for store staff by wholeheartedly endorsing company endeavors and guiding optimal methods.
• Stay informed on the latest design trends influencing the local market.
• Utilize design software such as Salesforce, the Online Design Appointment Scheduler, and MyProject effectively.
• Engage in regional professional organizations such as ASID and NKBA to enhance local networking opportunities.
• Perform additional tasks as required.

Required Qualifications

• Design education (BA or AA in Interior Design).
• 6 years of interior design experience as an alternative to formal design education.
• A combination of education and experience equal to 6 years.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position.

Preferred Qualifications

• Prior retail/sales experience.
• Knowledge of hard surface flooring.

Benefits & Perks

• Extra chances for rewards exist at all stages.
• Career advancement opportunities.
• Job openings available nationwide for those seeking relocation.
• 401k plan offering a flexible company contribution.
• An Employee Stock Purchase Plan (ESPP) that allows employees to purchase company stock at a discounted price.
• Referral Bonus Program.
• A program for personal holidays and volunteering time off.
• Insurance coverage including medical, dental, vision, life, and other plans based on meeting certain qualifications.