Remote Commercial Collections LARGE BALANCE

Position Overview

AtGreenberg, Grant & Richards, Inc., a leader in accounts receivable and commercial collections recognized by the BBB with an A+ rating, you’ll join a high-performing team in a recession-proof industry. With over 30 years of experience and more than 10,000 active clients generating over $100M annually, this role offers an opportunity to earn topCompensation(with top collectors making over $100K a year) while growing alongside industry pioneers.

Key Responsibilities

• Understand and apply the terms of clients' contracts
• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve debt
• Advise business owners of potential actions regarding defaults
• Ensure compliance with all laws related to recovery
• Meet daily call expectations (100+ calls) while managing accounts
• Call debtors to secure payments on past-due accounts
• Utilize skip tracing and asset searches when needed
• Manage a queue of 200+ accounts effectively
• Consistently exceed daily, weekly, and monthly performance targets
• Follow established policies and procedures
• Take direction well and demonstrate self-motivation
• Perform other duties as assigned

Required Qualifications

• High School Diploma or Equivalent (G.E.D.)
• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Ability to work remotely

Benefits & Perks

• 75% employer paid Medical, Dental & Vision
• Great work location
• 401K
• Paid life insurance
• Paid Time Off / Vacation
• No nights and weekends
• Off early on Friday
• Weekly meetings and coaching
• Weekly contests
• Flex Time / PTO
• Employee driven culture