Supply Chain Operations Specialist III

Position Overview

SUPPLY CHAIN OPERATIONS SPECIALIST III. Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? We offer an opportunity to provide critical support in delivering superior supply chain services while growing your career with one of the top logistics providers in the world. Please note: Candidates must have or be willing to start the process for an active US Department of Defense Secret clearance within thirty (30) days of hire and be a US Citizen.

Key Responsibilities

• Responsibilities: Develop critical relationships with customers and assist with account management, including maintaining profiles and service needs, while addressing complex or escalated inquiries regarding shipments, billing, and carrier services.
• Responsibilities: Manage document accuracy and oversee services requiring special or expedited handling, including tracking orders and shipments in both domestic and international operations.
• Responsibilities: Process operational data using various software systems, identify and resolve potential service concerns, and verify information via databases and logs.
• Responsibilities: Run, analyze, and summarize operational reports, presenting key information to co-workers and supervisors as needed.
• Responsibilities: Interface with airlines, shipping, truck, and related carriers to understand requirements and track shipment details.
• Responsibilities: Ensure compliance with company policies and maintain a safe, effective work environment while assisting colleagues with operational processes.
• Responsibilities: Create and process invoices, review operational accuracy, and assist customers with payment inquiries.

Required Qualifications

• Education: High School graduate or GED; Associates Degree or equivalent combination of work experience is preferred.
• Experience Required: Two years of specialized logistics or related operations support experience.
• Skills: Basic to intermediate proficiency in Microsoft Office, Internet, web‐based, and job-specific software applications with the ability to utilize databases and systems for logistics verification and report preparation.
• Credentials: Forklift Certification typically required within 3 to 6 months of hire; valid state-issued driver's license preferred.
• Characteristics: Ability to work in a fast-paced, evolving transportation/logistics environment with strong communication skills and the capacity to identify and resolve operational delays.

Benefits & Perks

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Location: In person