Operations Manager
Job Description
Position Overview
46 Entertainment is a dynamic Production and Entertainment Company based in Gallatin, TN. We pride ourselves on being a powerhouse of event engineers with specialized expertise in event production and management. At 46 Entertainment, our mission is to collaborate with clients to craft their most impactful events through creative development, turnkey solutions, and technical bandwidth. The Operations Manager oversees all warehouse and asset operations, ensuring seamless coordination between departments, efficient resource use, and the consistent delivery of high-quality event gear and logistics. This role provides top-level leadership for the Warehouse Manager, Asset Manager, and Warehouse Technician, ensuring organized and efficient asset usage in alignment with company standards. Compensation: Salary. Reports to: VP of Production.
Key Responsibilities
- Warehouse Oversight: Provide strategic oversight and leadership for all warehouse operations, support gear preparation and logistics, and monitor workflow and labor allocation to ensure deadlines and quality standards are met.
- Asset Management & Logistics: Partner with the Asset Manager to track, maintain, and manage inventory systems; oversee asset policies, maintenance logs, and repair documentation; and ensure accurate scanning and tracking using inventory software.
- Cross-Department Coordination: Lead operational meetings with Production Managers and Warehouse leadership to align on pull lists, timelines, and event needs, ensuring clear communication between teams and supporting scheduling and forecasting.
- Team Leadership & Development: Provide guidance and accountability for warehouse and asset teams, set performance goals, and foster a positive, collaborative culture that promotes efficiency and growth.
- Operational Efficiency & Process Improvement: Implement and refine workflows, logistics systems, and asset tracking processes; develop and maintain Standard Operating Procedures (SOPs); and identify inefficiencies to optimize space, time, and labor.
- Budgeting & Resource Management: Assist in forecasting and managing departmental budgets for labor, maintenance, and equipment; track operational expenses; and oversee purchasing and implementation of new assets.
- Safety & Compliance: Oversee compliance with company and legal safety standards, ensuring a clean, organized, and safe work environment for all employees.
Required Qualifications
- Proven experience as an Operations Manager in live events or the entertainment industry.
- Strong leadership skills with the ability to inspire and motivate a team towards achieving event excellence.
- Excellent organizational and project management abilities with a keen attention to detail.
- Exceptional budgeting and financial management skills.
- Strong negotiation and vendor management capabilities.
- Comprehensive knowledge of event production elements, including audio, video, lighting, staging, and technical equipment.
- Proficiency in event management software and tools.
- Familiarity with health and safety regulations and permits for event production.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with clients, team members, and external partners.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Flexibility to work evenings and weekends as required by event schedules.