IT System Admin

Position Description:

The Pennsylvania Fish and Boat Commission is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. This is a 6 month position with the possibility for renewal.

Onsite work will be located at the agency’s Centre County Regional Office:

Address: 595 E. Rolling Ridge Dr., Bellefonte Pa. 16823

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:

• Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.
• Configure and install personal computers,laptops, and tablets.
• Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
• Monitors and respond to user created ticket via the agency helpdesk system.
• Provide basic hardware and software training to users related to desktop use and accessing network resources.
• Work towards departmental and project deadlines.
• Document and present recommendations for issue/risk remediation to team leads and managers.
• Other duties as assigned.

Requirements:

• Microsoft Windows 11: 2+ years
• Microsoft Windows Server 2019 / 2022: 1+ year
• Microsoft Active Directory: 1+ year
• Microsoft Office 365: 1+ year
• Microsoft Endpoint Configuration Manager: 1+ year (desired)