Field Service Engineer – Industrial Printing - Direct Hire

RemX4 months ago
Cleveland, OH, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

$70k - $90k+, OT, Full Benefits, Paid Travel, Matching 401k

Summary:

  • Seeking a highly skilled and customer-focused Field Service Engineer to join our team in the Industrial Printing Equipment industry
  • Perform installation, maintenance, troubleshooting, and repair a variety of industrial printing systems, including digital, offset, and large-format printers.
  • Requires travel up to 80% to customer sites, technical expertise in printing technologies, and exceptional problem-solving abilities.

Responsibilities:

  • Perform installation and setup of industrial printing equipment at customer sites, ensuring compliance with manufacturer specifications and customer requirements.
  • Test and calibrate machines for optimal performance.
  • Conduct scheduled preventive maintenance to minimize downtime and extend equipment lifespan.
  • Troubleshoot mechanical, electrical, and software-related issues and implement effective repair solutions.
  • Replace worn or damaged parts, such as rollers, print heads, or electronic components.
  • Provide on-site and remote technical support to diagnose and resolve complex issues.

Qualifications:

  • 3-5 years of hands-on experience in servicing industrial printing equipment, including digital, offset, or large-format printers.
  • Familiarity with brands such as HP, Canon, Heidelberg, Epson, or similar is highly preferred.
  • Strong knowledge of printing technologies, including inkjet, laser, offset, and large-format systems.
  • Proficiency in diagnosing and repairing mechanical, electrical, and software-related issues.
  • Other experience in industries such as packaging, automation, material handling or industrial machinery is acceptable.

Job Type:

Full-time

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Willingness to travel:

Required: 75%

Work Location:

On the road

Required Skills

Electrical troubleshooting
Software diagnostics
Mechanical repair
Technical support
Problem-solving