Site Supervisor/Study Project Manager
Segal Trials3 months ago
Miami Lakes, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Summary
The Site Manager will oversee operations across West Broward clinical research sites, supporting both neuroscience and psychedelics programs. This role blends site leadership with hands-on study project management, with responsibility for stabilizing, optimizing, and scaling site performance while helping build future program leadership structures.
Role Summary:
Responsible for overall site performance, including recruitment, enrollment, staff management, regulatory compliance, and study execution. Serves as both operational leader and Study Project Manager for high-priority trials.
Key Responsibilities:
- Oversee daily site operations and staff performance
- Drive recruitment, screening, enrollment, and retention
- Ensure compliance with GCP, FDA, and protocol requirements
- Serve as primary contact for sponsors, CROs, and vendors
- Manage study timelines, deliverables, and issue resolution
- Monitor KPIs including enrollment, retention, quality, and profitability
- Maintain CTMS and data entry compliance
- Train, mentor, and develop research staff
- Conduct performance evaluations and manage staffing needs
- Collaborate cross-functionally with HR, Recruitment, Finance, and Marketing
- Improve workflows and operational systems
Phase-Based Expectations:
0–90 Days:
- Stabilize operations and improve recruitment funnel
- Assess team performance and implement accountability
- Ensure protocol and regulatory compliance
90–180 Days:
- Scale enrollment and site efficiency
- Identify bottlenecks and optimize processes
- Define structure for future program leadership
180+ Days:
- Support hiring and onboarding of program leadership
- Maintain operational excellence during transition
- Assist in establishing standalone program verticals
Performance Metrics:
- Enrollment and randomization rates
- Retention and follow-up completion
- Data quality and compliance
- Recruitment funnel efficiency
- Site profitability
Required Skills
Regulatory Compliance (GCP, FDA)
Performance Metrics Monitoring
Staff Management and Development
Recruitment and Enrollment Strategies
Site Operations Management
Cross-Functional Collaboration
Clinical Research
Data Management and CTMS Compliance
Operational Workflow Improvement
Study Project Management