Palo Alto Cloud Engineer

Entelligence is seeking a Cloud Network Engineer

to support our Customer's clients. The successful candidate must be able to work in a cross-functional environment and interact with representatives from Entelligence, the Customer, and the end-user.

The Cloud Network Engineer will regularly participate in technical discussions with multifunctional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Providing quick thinking and support to the client and ensuring the fast assistance they need to keep their environments secure.

RESPONSIBILITIES:

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc..

JOB REQUIREMENTS:

• Hands-on experience with Palo Alto Next Generation Firewalls VM series and Panorama.
• Application Performance Monitoring expertise - Response time metrics, Application identification.
• Experience with AWS/Azure/OCI/GCP technologies
• In-depth knowledge and deployment experience of Remote Access technologies.
• Network Security experience (IPS/IDS, ZBFW, NGFW)
• In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
• Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
• Desire to learn on your feet and thrive on the bleeding edge of networking.

BENEFITS

• Competitive base salary
• Medical, dental, vision and life insurance
• Vacation, sick time and paid holidays
• Matching 401(k) programENTELLIGENCE. ALWAYS READY.

About Entelligence

Since 1997, Entelligence has provided mission critical project delivery capacity for uninterrupted growth and long-term market leadership to the industry's biggest enterprise IT brands. Our commitment to close working partnerships and a proven approach for sustainable success is why Entelligence is Always Ready to help the world's technology leaders quickly deliver their most advanced IT solutions to their most important customers.

Skills:

BGP Routing Protocol, Best Practices, Cloud Computing, Cross-Functional, Customer Support/Service, EIGRP (Enhanced IGRP), Frame Relay, IP (Internet Protocol), IP (Internet Protocol) Routing, Internet Security, Intrusion Detection Systems, Intrusion Prevention Systems, Knowledge Base, Life Insurance, MPLS (Multi-Protocol Label Switching), Market Share, Marketing/Sales Collateral, Network Architecture/Engineering, Network Security, Open Shortest Path First Protocol (OSPF), Remote Access, Root Cause Analysis, Software Engineering, Technical Delivery, Technical Marketing, Technical Support, Technical Writing, Testing, Time Management, Vision Plan, Wide Area Network (WAN)

Company Information

Company Name: Entelligence, LLC

Company Size: 100 to 499 employees

Industry: Management Consulting Services

Year Established: 1997

Website: https://entelligence.com