Customer Success Leader, Americas
Shufti3 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Description
Shufti is seeking a Customer Success Manager for the Americas to own health, retention, and growth of our customer base across North America and LATAM. The role is hands-on and commercial, focusing on renewals, expansions, onboarding, and advocacy.
You will partner with Product, Tech, and Compliance to ensure customers maximize value while navigating regulatory requirements. You will provide live coverage during Americas business hours, travel to meet key customers when needed, and contribute to
Required Skills
Customer Advocacy
Customer Success
Onboarding
Data Analysis
Team Collaboration
Stakeholder Management
Account Management
Regulatory Compliance
Retention Strategies