Customer Service and Support Associate

EverCommerce6 months ago
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Studio Director is seeking an outstanding service professional to join our Customer Care Team! As a division ofEverCommerce, Studio Director works with over 2,000 small business customers and is building a world‐class service organization where our Customer Care Advocates play a critical role. Studio Director is a web‐based software platform that helps studios in the Dance, Gymnastics, Fitness, and Cheer industries manage the administrative side of their business by automating class scheduling and student enrollment. Our mission is to provide top‐of‐the‐line customer service so that our clients can focus on what they love.EverCommerceis an equal opportunity employer that values diversity. We look forward to reviewing your credentials and learning more about your experience.

Required Skills

Communication
Customer Service
Support
Problem Solving
Software Proficiency
Administrative Skills