Test Administrator - Oakland CA

Position Overview

Pearson VUE, a business of Pearson, is the global leader in computer‐based testing for IT, academic, government and professional programs around the world. With a secure network of test centers across more than 180 countries, we validate the skills of millions annually. We are seeking a part‐time Test Administrator in Oakland, CA, who will ensure secure exam delivery and provide superior customer service in a friendly environment.

Key Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor/invigilate candidates during testing.
• Troubleshoot with internal departments to resolve technical issues.
• Perform light housekeeping duties such as vacuuming floors and sanitizing keyboards after each exam.
• Undertake other duties as assigned.

Required Qualifications

• High school diploma or equivalent is required.
• Must be flexible with work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
• Ability to sit for long periods and escort candidates to and from the testing room.
• Ability to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Comfortable working in a quiet testing environment with an emphasis on clear auditory and visual cues.

Preferred Qualifications

• Minimum of 1 year customer service experience is preferred.
• Experience in proctoring or invigilating exams is highly preferred.

Benefits & Perks

• Compensation: Starting pay is $20.00 per hour.
• Benefits: Eligible for accrued paid sick time.
• Flexible scheduling with shifts available Monday through Saturday (with approximately 2 Saturdays per month and occasional Sunday shifts).
• Schedules are provided at least 2 weeks in advance; this part‐time position typically entails 12–19 hours per week with the possibility of additional hours if needed.