Inside Sales Representative - Industrial Distribution
Pooley, Inc.2 months ago
Buffalo, NY, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Benefits
- 401(k)
- Competitive salary
- Health insurance
- Paid time off
- Bonus based on performance
- Profit sharing
About Pooley Inc.
At Pooley Inc., we believe that our inside sales team is the key to our success. We're not just order-takers—we're technical experts who provide unparalleled support and guidance to our customers. As an industry leader, we're constantly focused on innovation, empowering our employees, and refining our processes to better serve our clients.
Our people, products, and commitment to excellence are what set us apart. Join us and discover why Pooley Inc. is a valued industrial distributor. We also offer an excellent benefits package including healthcare, paid time off, and a 401k.
Your Responsibilities
- Handle all customer inquiries, quotes, and order processing.
- Source and order products from vendors.
- Maintain a strong working knowledge of our products, services, and industry.
- Work with manufacturing partners to address technical and design issues.
- Proactively generate sales and promote Company products.
- Expedite backorders to ensure timely delivery.
- Other duties and projects as needed.
Qualifications
- Excellent communication and customer service skills.
- Ability to respond to customer inquiries with a high sense of urgency.
- Outstanding relationship-building skills along with a positive attitude.
- Self-motivated and resourceful.
- Industry and sales experience preferred; experience in power transmission, bearings, or material handling is a plus.
- Reliable, organized, and detail-oriented.
- Proficiency in Microsoft Office Suite, particularly Outlook and Excel.
- Helpful and willing to go above and beyond customer expectations.
- High school diploma or GED is required; a 2- or 4-year degree is a plus.
Pay: Commensurate with experience.
Required Skills
Product Knowledge
Microsoft Office Suite
Sales
Customer Service
Technical Support
Communication
Relationship Building
Order Processing