Account Manager - Enterprise SaaS

Crawford Thomas Recruiting3 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Account Manager

Enterprise SaaS | Strategic Growth | Travel 30–50%

$80-100k salary | OTE $125k+

Atlanta, GA

A global leader in connected mobility solutions is expanding its enterprise account management team and seeking a high-performing Account Manager to drive strategic growth, retention, and expansion across large, complex customers.

This role is built for professionals who excel at long-term relationship building, navigating multi-stakeholder environments, and helping executive teams achieve measurable operational and financial outcomes.

You will own a portfolio of strategic enterprise accounts, serve as the primary relationship lead, and drive account growth through consultative engagement and value realization.

What You’ll Do

  • Own and execute strategic growth plans across a defined portfolio of enterprise customers
  • Drive expansion through cross-sell and upsell within large, complex organizations
  • Build and maintain relationships with C-level, Operations, Finance, IT, and Procurement leaders
  • Serve as a trusted advisor by aligning solutions to evolving business objectives
  • Lead account planning sessions, executive business reviews, and value realization discussions
  • Identify new revenue opportunities through proactive, multi-threaded engagement
  • Navigate procurement, legal, and security processes within enterprise environments
  • Maintain accurate renewal forecasts, expansion pipeline, and revenue projections using CRM tools
  • Collaborate cross-functionally with Sales, Marketing, Customer Success, Product, and Sales Engineering
  • Travel approximately 30–50% to support in-person engagement and strategic development

What Success Looks Like

  • Consistent achievement of renewal and expansion revenue targets
  • Growth of strategic accounts through executive sponsorship and multi-level relationships
  • High customer retention and satisfaction
  • Strong, qualified expansion pipeline driven by structured account planning
  • Deeper engagement across departments beyond initial points of contact

The Ideal Background

  • 5+ years of B2B experience in enterprise account management, customer success, or sales
  • Experience in SaaS, telematics, fleet, logistics, or data-driven platforms preferred
  • Proven success managing large, complex accounts with multiple decision-makers
  • Demonstrated ability to grow revenue within existing customer portfolios
  • Experience Leading Account-based Growth Strategies (named Accounts Preferred)
  • Strong executive presence with consultative selling skills
  • Skilled in negotiation, presentation, and stakeholder influence
  • Highly organized and accountable with CRM-based forecasting experience

Who You Are

  • A strategic relationship leader focused on long-term value creation
  • Business-minded and outcome-driven
  • Comfortable operating independently while collaborating across teams
  • Resilient, curious, and motivated by continuous improvement

If you’re an enterprise account professional who thrives in complex environments and enjoys building lasting executive relationships while driving measurable growth, this opportunity offers significant impact and career progression potential.

Required Skills

Customer Success
Enterprise Account Management
CRM Forecasting
B2B Sales
Strategic Growth Planning
Cross-selling
Upselling
Stakeholder Influence
Negotiation
Consultative Selling