Director of Sales and Marketing

Title: Director of Sales and Marketing

Job Type: Full-time, Exempt

Reporting to Executive Director

About Us:

We are an established assisted-living company committed to providing exceptional care and support for our residents. Our community values inclusivity, compassion, and dignity for all individuals.

As a director, you will be responsible for actively engaging in sales efforts to promote our community and attract new residents.

Key Responsibilities:

1. Sales and Marketing:

• Develop and implement strategies to increase occupancy and meet sales goals.
• Actively engage with prospective residents and their families to understand their needs, preferences, and concerns.
• Serve as a trusted resource for prospective residents and their families, providing guidance and support throughout the decision-making process.
• Organize and participate in community events, networking opportunities, and outreach initiatives to raise awareness of our services.
• Conduct tours for prospective residents and families, showcasing the amenities and services offered.
• Build and maintain relationships with referral sources, such as healthcare professionals and senior organizations.

2. Customer Relations:

• Serve as a primary point of contact for residents, families, and visitors, addressing inquiries and resolving concerns promptly and professionally.
• Foster a welcoming and supportive environment for residents, promoting a sense of community and belonging.

3. Administrative Duties:

• Maintain accurate records of sales activities, resident information, and community events.
• Assist with administrative tasks such as scheduling appointments, managing correspondence, and preparing reports.

5. Additional duties as assigned.

• Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice.

Qualifications:

• Bachelor's degree: in business administration, Marketing, Hospitality, or related field preferred.
• Previous experience: in sales, customer service, or community relations, preferably within the senior living industry.
• Strong interpersonal skills: with the ability to communicate effectively and empathetically with diverse audiences.
• Proven organizational skills: and attention to detail.
• Proficiency: in Microsoft Office suite and CRM software.
• Ability to work: flexible hours, including evenings and weekends as needed.
• AHCA Core Certification: a plus.

Benefits:

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.

Working Conditions:

The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements:

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Employment at Will Statement:

Your employment with Providence Senior Living is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with [Company] is not guaranteed for any length of time.

Equal Employment Opportunity:

Providence Senior Living provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination regarding race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

ADA Policy:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Providence Senior Living to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Executive Director or Business Office Manager of the community.

Link:

https://info.flclearinghouse.com/