UIUX Designer

Usability testing:

• Plan and run usability tests for web apps and Boston.gov pages (e.g. AI Search, Boston.gov/Permitting).
• Synthesize findings into recommendations and design updates.

UI design and prototyping:

• Translate requirements into high-fidelity, accessible prototypes in Figma. Work may range from rapid wireframing to production-ready UI for apps
• Review and advise on UX/UI work being led by other teams

Design system contributions:

• Document components and contribute new patterns to the Boston Design System

Collaboration:

• Synthesize data and research to guide decisions and translate findings into accessible, intuitive UI
• Use risks, opportunities, and constraints in technology, systems and policy to shape design
• Effectively plan and run design sessions that include senior leaders and stakeholders

Experience:

3-4 years of experience in digital product and service design

Public sector:

Experience in government or similar organizational environments

Technical expertise:

Expert in Figma, agile workflows, and WCAG accessibility standards, proficient in Miro and other digital collaboration tools

Skills:

Strong facilitator, systems thinker, and ability to advocate for user-centered design in complex organizations