Help Desk Support Spec 1

JOB CODE

ITT010

TITLE

Help Desk Support Spec 1

POSITION #

00109020

POSITION

Unclassified

POSTING BEGIN

05/06/2026

POSTING END

05/24/2026

Jobcode:

ITT010

Jobtitle:

Help Desk Support Spec 1

Job Category:

Administration

Entry Salary:

$30,700.42

Pay Grade Max:

$47,094.70

Minimum Qualification:

High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.

Preferred Qualification:

Note:

This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.

Location Name:

Coastal State Prison

Address1:

200 Gulfstream Road

Address2:

P.O. Box 7150

City:

Garden City

Zipcode:

31418

County:

CHATHAM COUNTY

Contact Name:

Kadijah Davis

Contact Phone#:

912-965-6221

Contact Email ID:

kadijah.davis@gdc.ga.gov

Comments:

This position provides technical assistance to computer system users by responding to inquiries, troubleshooting issues, and resolving problems related to hardware, software, and network systems. Applicants must submit a completed State of Georgia application that includes a detailed employment history with specific dates of employment (mm/dd/yyyy). This position is based in Savannah, Georgia. All supporting documentation should be submitted to the fax number or email address provided above. Resumes may be included as supplemental materials; however, they will not be accepted in lieu of the required application Kadijah.Davis@gdc.ga.gov 00109020