Entry Level IS Business Systems Analyst

Position Overview

As an Entry Level IS Business Systems Analyst at Amgen, you will play a crucial role in supporting the analysis, design, and implementation of information systems solutions to meet business requirements. This position is part of Amgen's advanced final product assembly and packaging plant, which integrates cutting-edge technology and sustainability innovations. You will collaborate with cross-functional teams to gather system requirements, perform testing, troubleshoot issues, and provide end-user support, contributing to the successful delivery of IT projects and the continuous improvement of business processes.

Key Responsibilities

• Develop and update user documentation, including standard operating procedures (SOPs), design documents, operational diagrams, manuals, and more
• Develop process maps and flowcharts to visualize current processes and identify inefficiencies
• Create test cases and test plans to ensure solutions meet business requirements
• Act as Business Analyst for core and innovation technologies
• Work closely with delivery and platform teams to ensure applications align with approved architectural and development guidelines
• Collaborate with business partners to understand how automation can improve workflow and productivity
• Synthesize requirements from end-users, application architects, and cybersecurity experts to develop automation solutions
• Identify opportunities to stop inefficient practices, simplify business processes, and codify into automated solutions and platforms
• May have after hours responsibilities

Required Qualifications

• Bachelor's degree OR Associates degree and 4 years of Information Systems/business analysis experience OR High school diploma / GED and 6 years of information systems/business analysis experience
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Willing and able to learn new technologies at a rapid pace
• Team oriented, with a focus on achieving team goals

Preferred Qualifications

• BS in computer science, engineering, information systems, or related field
• Industry experience with Internet of Things (IoT) and process monitoring sensors, especially with packaging
• Experience with software solutions like Korber PAS|X, AVEVA PI, Systech, Rockwell, Swisslog
• System Integration knowledge - networking/firewall rules, communication protocols (MQTT, OPC, TCP/IP, HTTP), Building/connecting to APIs
• AWS Services - IAM, EC2, S3, VPC, Sagemaker
• Database Knowledge - SQL, Timeseries, NoSQL
• Data Visualization knowledge - PI Vision, Grafana, Tableau, Spotfire, PowerBI, Smartsheet
• Manufacturing Domain Knowledge - Familiarity with data acquisition from industrial equipment (e.g., PLCs, SCADA systems)
• Proficiency in any general-purpose programming language - C++, Java, Python, JavaScript
• Experience with system management, including setting up and maintaining servers
• Some web development experience - HTML, CSS, JavaScript for frontend and Node.js, Python for backend
• Experience or working knowledge of current Good Manufacturing Practices (cGMP), 21CFR Part 11 regulations, change control, validation

Benefits & Perks

• Comprehensive employee benefits package including health and welfare plans
• Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• Discretionary annual bonus program
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements