Technology Business Analyst - Salesforce - (Remote - New Jersey)

Position Overview

In this role as a Technology Business Analyst - Salesforce in New Jersey, you will bridge the gap between the business and IT departments to ensure the successful implementation of technology solutions. You will work closely with both technical teams and business units to gather and document requirements, oversee the development lifecycle of Salesforce features, and drive data-driven process improvements.

Key Responsibilities

• Gather and document business requirements while ensuring alignment with stakeholders across business and IT teams.
• Oversee the development lifecycle for successful deployment of Salesforce features, enhancements, and integrations.
• Design and document process flows, functional specifications, User Stories, and Epics to guide development.
• Collaborate with UX design teams to ensure smooth user flow integration and compatibility with legacy tools.
• Drive data-driven decisions with support for rapid iteration and performance monitoring of Salesforce platforms.
• Manage platform feedback tracking and work with cross-functional teams for continuous improvements.
• Support deployment efforts, including preparation of release notes, training documentation, and user transition plans.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience as a business analyst, preferably within IT.
• Strong experience with Salesforce platform functionalities and configuration.
• Proficiency in data analysis tools (e.g., Excel, SQL) and project management software.
• Familiarity with Agile and Waterfall software development methodologies.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders.
• Strong interpersonal skills and proven experience working collaboratively across teams.

Benefits & Perks

• Comprehensive health, vision, and dental insurance
• 401(k) plan with company match
• Paid Time Off (PTO), paid holidays, bereavement, and jury duty leave
• Paid pregnancy and parental leave, along with paid military leave for eligible employees
• Tuition reimbursement for continued education
• Competitive salary range from $81,210.00 - $117,760.00 USD annually based on experience and location
• Work in a supportive, inclusive, and growth-oriented company environment
• Opportunity to collaborate with talented professionals in an innovative company