<section>
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    Are you interested in an IT career? If you are looking for an IT position in Orlando, there is now an <strong>Entry-Level Computer Support Assistant</strong> position available. Computer Support Assistants work at the Help Desk and are a vital part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will be responsible for answering users’ questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a team player, come see if you are a good fit for our team!
  </p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Provide <strong>technical assistance and support</strong> related to computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Answer users’ questions.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address system and user issues.</li>
    <li style="margin:8px 0;">Resolve issues in a timely and professional manner.</li>
  </ul>
</section>

Entry-Level Computer Helpdesk Associate

Job Description

Position Overview

Key Responsibilities

Required Skills