Logistic Coordinator / Dispatch

Road Logistics Coordinator

If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Road Logistics Coordinator. This is an excellent opportunity to join our Road Logistics team.

Role

Receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input phone/ email orders and relative data into the TMS by performing various duties.

Responsibilities

• Interact with customers by phone or email.
• Receive bookings via e-mail or direct integration to our TMS (Transportation Management System) of EDI or E-Booking orders.
• Securing resources (trucks) with our carrier partners
• Confirming booking with the shipper, consignee or both.
• Making any necessary appointments for pick up or delivery.
• Follow up to ensure all shipments are moving according to schedule.
• Communication of any deviation from the planned transport.
• Ensure all statuses related to the transportation KPI’s required by each customer are captured.
• Initiate file maintenance for corrections for service requested.
• Solicit sale of new or additional services.
• Handle difficult customer issues in a courteous and professional manner.
• Obtain customer feedback information.

Skills and Experiences

Must demonstrate an ability to make decisions, handle difficult situations, possess a keen sense of urgency, have the ability to handle multiple tasks and be decisive in decision making.

Education: High school diploma or higher level of education.

Shift and Pay Rate

$18-$18.50

6 am - 6 pm or 6 pm to 6 am

Days off depends on availability

For immediate consideration

Feel free to send your resume to Email: karla.vela@promanstaffing.com

You can always call Phone: 8175858500

Job Types

Full-time, Temporary

Pay

$18.00 - $18.50 per hour

Benefits

• 401(k)
• Health insurance
• Vision insurance

Work Location

In person