Strategic Customer Success Manager: ROI & AI-Driven Growth
Jobtailor4 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Description
Jobtailor in Atlanta, GA seeks a Customer Success Executive to manage relationships with media, sports broadcast, and enterprise clients, aligning technology with revenue and KPIs. You will drive renewals, adoption, and strategic enablement across the customer lifecycle.
You will lead Quarterly Business Reviews, partner with the TAM, and translate customer feedback into product insights, using AI to streamline data and reporting for executives.
Required Skills
Data Analysis
Strategic Enablement
KPI Alignment
Customer Feedback Analysis
Quarterly Business Reviews
Revenue Growth Strategies
Customer Relationship Management
AI Integration