IT Support Specialist (Help Desk / Systems)
Job Description
Build your IT career in a hands-on, fast-paced environment.
We're looking for a reliable, service-driven IT Support Specialist to support day-to-day technology needs across two locations. You'll troubleshoot issues, support users, and help keep operations running smoothly.
- Hands-on IT experience
- Growth opportunity
- Full benefits
About the Role
You will provide frontline IT support, ensuring employees have the tools needed to stay productive. This role combines help desk support, system administration, and troubleshooting. Enjoy a consistent Monday–Friday schedule with no nights, no weekends, and no on-call rotation.
Key Responsibilities
- Provide IT support for users, devices, and printers
- Resolve help desk tickets
- Set up users and workstations
- Support Windows systems and networking
- Assist with Microsoft 365
- Maintain IT inventory
- Escalate complex issues
Preferred Experience
- 2–4 years IT support
- Windows and hardware troubleshooting
- Basic networking knowledge
- Strong communication skills
Nice to Have
- Active Directory / M365 admin
- Server or virtualization exposure
- ERP systems experience
Why This Role Matters
This position plays a key role in keeping teams connected and minimizing downtime. Your work helps employees stay productive, supports production continuity, and contributes to a dependable and responsive technology environment. This is an excellent opportunity for an IT professional who enjoys hands‑on problem solving and wants to continue building real‑world technical experience.
How to Apply
Please submit your resume to Label: careers@monnit.com. We welcome candidates who enjoy supporting users, learning new systems, and growing their IT career in a collaborative, operations‑focused environment.