<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    IT Support Technician I — End-User Tech Troubleshooter at a leading entertainment services provider in Nashville, TN. This entry-level Information Technology Support Specialist role focuses on providing Tier I technical assistance related to application permissions, software, and hardware troubleshooting. Candidates must thrive in a fast-paced environment, have strong problem-solving skills, and be proficient with Microsoft Office Suite, Windows OS, and basic networking. <strong>Compensation:</strong> Salary range of <strong>$60,000-$75,000</strong>.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    <li style="margin:8px 0;">Provide Tier I technical support for application permissions, software, and hardware troubleshooting issues.</li>
    <li style="margin:8px 0;">Diagnose and resolve user issues while ensuring a high level of customer service.</li>
    <li style="margin:8px 0;">Utilize Microsoft Office Suite, Windows OS, and basic networking knowledge to address technical challenges.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    <li style="margin:8px 0;">Experience with Microsoft Office Suite, Windows OS, and basic networking.</li>
    <li style="margin:8px 0;">Strong problem-solving and communication skills.</li>
    <li style="margin:8px 0;">Ability to excel in a fast-paced environment.</li>
  </ul>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left:20px; margin:10px 0; font-family:system-ui, -apple-system, sans-serif; line-height:1.6; color:#333;">
    <li style="margin:8px 0;"><strong>Compensation:</strong> $60,000-$75,000 annually</li>
    <li style="margin:8px 0;">Full-time schedule</li>
  </ul>
</section>

IT Support Technician — End-User Tech Troubleshooter

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Benefits & Perks

Required Skills