Claims Specialist; Auto PD

Position Overview

Take your career to the next level with Zurich North America! As a Claims Specialist (Auto PD) on our dynamic Auto Claims Team, you'll interpret, investigate, and evaluate auto policies and coverage issues. You will manage auto liability property damage and comparative negligence losses – handling both comprehensive/collision and auto liability property damage claims – while taking full ownership from start to finish. This role not only offers opportunities for professional growth, but also a competitive compensation package, bonuses, and comprehensive benefits.

Embrace our hybrid work model at one of our North American Claims office locations in Atlanta, GA; Addison, TX; Schaumburg, IL; or Omaha, NE.

Key Responsibilities

• Interpret, investigate, and evaluate auto policies and coverage issues.
• Manage auto liability property damage and comparative negligence losses for both comprehensive/collision and auto liability claims.
• Take ownership of assigned claims from start to finish, ensuring efficiency and effectiveness.
• Build strong partnerships with customers and brokers to deliver exceptional service.

Required Qualifications

• Bachelor’s Degree with 2+ years of experience in Claims or Insurance, OR High School Diploma (or equivalent) with 4+ years of experience, OR completion of the Zurich Claims Training Program with 2+ years of relevant experience, OR Zurich Certified Insurance Apprentice with an Associate Degree and 2+ years of experience.
• Must obtain and maintain required adjuster license(s).
• Microsoft Office experience.
• Knowledge of insurance regulations, markets, and products.
• Prior experience in auto claims handling, insurance claims, or a related customer service field, with an understanding of auto insurance policies, coverage, and state regulations.

Preferred Qualifications

• 4+ years of experience handling auto property damage and comprehensive/collision claims.
• Strong understanding of insurance industry terminology.
• Proven analytical and organizational skills.
• Ability to multi-task and adapt in a fast-paced, changing environment.
• Excellent communication and interpersonal skills.

Benefits & Perks

• Compensation: Proposed salary range of $49,500.00 - $81,000.00 with short‑term incentive bonus eligibility at 10%.
• Competitive pay and eligibility for bonuses and merit increases.
• Comprehensive benefits for employees and their families.
• Hybrid work model offering flexibility, work-life balance, and growth opportunities.