Contact Center Agent

Job Description

As a Contact Center Agent at Comerica Bank, you will be responsible for providing excellent customer service to our bank customers. You will be a key member of our team, working closely with customers to answer their inquiries and resolve their issues. We are looking for a customer-centric professional with excellent interpersonal and problem-solving skills. The ideal candidate will have a friendly and engaging personality, as well as an enthusiasm for helping people. We require at least one year of customer service experience, preferably in a banking or financial services setting. If you’re an individual with a strong commitment to customer service and the ability to work in a fast-paced environment, we want to hear from you!

Responsibilities

• Provide excellent customer service to Comerica Bank customers
• Respond to customer inquiries and resolve customer issues
• Maintain a friendly and engaging personality while on the job
• Demonstrate strong interpersonal and problem-solving skills
• Work in a fast-paced environment
• Utilize at least one year of customer service experience, preferably in a banking or financial services setting

Equal Employment Opportunity

Comerica Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.