Entry-Level Helpdesk Support Assistant
Entry Level Technology Jobs5 days ago
Frisco, TX
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Do you enjoy working with computers? Are you looking for a job in the Frisco area? We currently have an opening forEntry-Level Computer Support Assistantsto join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software—playing a key part in ensuring that user issues are addressed professionally and promptly.
Key Responsibilities
- Answer users' questions and provide technical support
- Train users on basic system and computer functions
- Address system and user issues as they arise
- Resolve issues in a timely and professional manner
- Collaborate with the IT team to ensure efficient support service
Required Skills
Hardware Support
Technical Support
Software Assistance
Customer Service
Computer Troubleshooting
Basic Network Troubleshooting