Entry-Level Helpdesk Support Assistant

Entry Level Technology Jobs5 days ago
Frisco, TX
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Frisco area? We currently have an opening forEntry-Level Computer Support Assistantsto join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software—playing a key part in ensuring that user issues are addressed professionally and promptly.

Key Responsibilities

  • Answer users' questions and provide technical support
  • Train users on basic system and computer functions
  • Address system and user issues as they arise
  • Resolve issues in a timely and professional manner
  • Collaborate with the IT team to ensure efficient support service

Required Skills

Hardware Support
Technical Support
Software Assistance
Customer Service
Computer Troubleshooting
Basic Network Troubleshooting