[Hiring] Mortgage Loan Officer @ZHL Zillow Home Loans, LLC

Position Overview

Join Zillow Home Loans as a Mortgage Loan Officer based in California (CA). In this dynamic role at a fast-growing FinTech company, you will originate mortgage loans, guide borrowers throughout the process, and drive production sales targets through proactive customer and agent engagement – all while delivering exceptional customer service.

Key Responsibilities

• Originate mortgage loans and guide borrowers through the process, ensuring compliance, and providing critical documentation for underwriting, processing, and funding.
• Achieve production targets by engaging actively with customers and agents, using data-driven strategies to manage your book of business.
• Handle incoming leads from various sources and generate self-sourced leads through strong partner relationships.
• Promptly contact borrowers, perform timely follow-up, and provide personalized support via phone, email, and text.
• Build and maintain strong relationships with assigned buyers, agents, and partners to encourage repeat business.
• Stay informed about market trends, conduct in-market visits, and drive local involvement.
• Ensure all transactions adhere to applicable laws, regulations, and company guidelines.
• Maintain active licensing, complete required education and training, and stay current on regulatory changes.
• Acknowledge and consent to the collection, storage, and use of your voiceprints as part of the role.
• Perform other duties as assigned.

Required Qualifications

• 1+ years of mortgage origination experience as an active NMLS Loan Originator with multiple state licenses or working under a bank license.
• Physically located in, and working from, California (CA) with the ability to obtain and maintain a Mortgage Loan Originator license in any U.S. state.
• Successfully completed the 20-hour SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Proven track record in handling purchase loans and collaborating with real estate agents.
• Excellent interpersonal, communication, and organizational skills with deep mortgage process knowledge.
• Proficient in Microsoft Outlook, Word, and Excel. Associates or Bachelor's degree is preferred.
• Ability to travel, including in-market visits (at least 5% travel required, with training travel during the first month).

Benefits & Perks

• Compensation:Competitive base pay plus incentive compensation. In select states including California, the base pay range is $12.00 - $25.00 hourly, varying with experience, performance and location.
• Comprehensive medical, dental, vision, life, and disability coverages.
• Parental leave, family benefits, and retirement contributions.
• Paid time off along with flexible work options through Cloud HQ for a well-balanced life.