Area Supervisor - Full-time
Ross Stores, Inc.11 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The Area Supervisor is a member of the Store Leadership responsible for a specific, assigned area of the Store as well as overall operations when serving as Manager on Duty. They open and close the store, supervise associates, ensure proper merchandise presentation, and maintain a clean, inviting shopping environment. They also execute and oversee Company operational processes as needed.
Key Responsibilities
- Maintaining Safe & Secure Environments – Ensure safety, secure building entrances/exits, and maintain emergency protocols.
- Customer Service – Provide respectful, courteous service and recognize team achievements.
- Personal and Store Brand – Represent and support the Company brand with a professional appearance and conduct.
- General Merchandising – Oversee merchandise processing, presentation, stockroom organization, and promotional signage.
- Loss Prevention – Enforce loss prevention policies, safeguard confidential information, and conduct necessary inspections.
- Front End Supervision & Operations – Manage front-end procedures, train associates on register operations, and ensure smooth workflow.
- Fitting Rooms – Maintain cleanliness, conduct garment tag audits, and ensure compliance with Company policy.
- Administrative Duties – Handle cash pulls, bank deposits, payroll administration, and any other tasks assigned by the Store Manager.
Required Qualifications
- Excellent verbal communication skills
- Fluency in English
- Prior customer service and supervisory experience
- Familiarity with point-of-sale equipment and applications
- Ability to perform basic mathematical calculations
- Ability to work evenings and weekends
- Physical ability to stand, walk, bend, and lift as required in a retail environment
Benefits & Perks
- Compensation: Base pay range of $18.39 – $18.89, which is determined by experience, skills, qualifications, and location.
- Success: Work with a winning team that pursues excellence while continuously learning and evolving.
- Career Growth: Benefit from industry-leading talent development and growth opportunities.
- Teamwork: Collaborate with colleagues to solve challenges and deliver the best customer experience.
- Diversity, Equality & Inclusion: Join a workplace committed to celebrating diverse backgrounds and fostering an inclusive community.
Required Skills
Merchandising
Customer Service
Inventory Management
Loss Prevention
Safety Compliance
Team Leadership