Inbound Sales Representative- Onsite OKC
APMEX9 months ago
Oklahoma City, OK, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
We are seeking a local candidate for this role! We would love to see you in our Location: downtown OKC office Tuesday-Thursday to experience our culture! Inbound Sales Representatives at APMEX are responsible for placing sales and purchasing orders for clients, buying and selling precious metals including gold, silver, platinum, and palladium, and maintaining client relationships through superior customer service, consistent communication, and market updates. APMEX is a multibillion-dollar eCommerce company renowned as the #1 Specialty eRetailer and one of the Best Places To Work in Oklahoma.
Key Responsibilities
- Answer inbound sales calls and provide education on product lines that suit clients' investment goals
- Answer inbound purchasing calls to assist clients with liquidating items
- Analyze prospective clients' needs and quote pricing accordingly
- Maintain a database of leads and referrals
- Manage the full sales/purchasing cycle from prospecting to order placement and delivery
- Stay current on the financial market trends
- Proactively anticipate client needs and assess risk
- Place outbound calls when required to follow up on potential transactions
- Respond to Retail Purchasing email quotes
- Diagnose, research, and resolve client concerns and requests
Required Qualifications
- Education: Associates or bachelor's degree in Sales, Marketing, Communications, Business Administration or a related field (or an equivalent combination of education and experience)
- Qualifications: Proficiency in Microsoft Word, Outlook, and Excel
Preferred Qualifications
- Experience Required: 1+ years of professional experience in Sales, Purchasing, or Marketing; prior call center experience; and data entry and reporting experience are preferred
Benefits & Perks
- Medical, Dental, and Vision
- Short Term Disability & Long-Term Disability
- Life Insurance
- 401K (Company matches!)
- Free Lunch every day
- Tuition Reimbursement
- College Debt Repayment
- 9 Paid Holidays
- Paid Time Off with Sell Back Option
- Paid Day Off for your Birthday
- Paid Volunteer Opportunities
- Lunch and Learns
- Free Downtown Parking
Required Skills
Sales Order Processing
Database Management
Inbound Sales
Reporting
Purchasing
Microsoft Excel
Problem Resolution
Data Entry
Microsoft Outlook
Microsoft Word
Communication
Financial Markets Knowledge
Outbound Calls
Customer Service
Precious Metals Expertise
Client Relationship Management