Customer Support Specialist - Inbound/Outbound & Chat
ASM Research, An Accenture Federal Services Company8 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position: Customer Support Specialist I - Inbound/Outbound & Chat
A customer service provider in Atlanta is looking for a representative to support inbound and outbound calls, emails, and web chats. The ideal candidate will possess strong communication skills and a high school diploma or GED. Responsibilities include assisting customers in processing transactions and resolving issues. This role requires attention to detail and the ability to handle high call volumes.
Compensation: $17.75 per hour.
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Required Skills
High call volume handling
Issue resolution
Strong communication skills
Attention to detail
Transaction processing
Customer service