Medical Office Specialist

Position Overview

Do you want to join an organization that invests in you as a Medical Office Specialist? At Tomball Regional Medical Center, you come first. As part of HCA Healthcare – a leader recognized as one of the World’s Most Ethical Companies® – you'll play an integral role in providing high-quality, efficient clerical support that ensures every patient receives exceptional care. This is a full time position (Monday – Friday, days) with no nights, on call, weekends, or holidays.

Key Responsibilities

• Work at the reception desk, answer phones, greet, and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and document registration accurately.
• Verify insurance and patient demographics.
• File and retrieve medical records and files.
• Perform copying and faxing duties.
• Collect co-pays and cash from patients and obtain credit card authorizations.
• Enter charges, payments, and balance the day's transactions in the computer system.
• Adhere to the Code of Conduct, Mission and Value Statement, and all Physician Services policies and procedures.
• Coordinate the continuity of patient care with external healthcare organizations and facilitate referrals to specialty care.
• Participate in team efforts for data collection, health outcomes reporting, audits, and programmatic evaluations related to the Patient Centered Medical Home.
• Perform additional duties as required.

Required Qualifications

• Less than one year of experience is required; one to three years of experience is preferred.

Benefits & Perks

• Comprehensive medical coverage offering many common services at no cost or for a low copay, including prescription drugs, behavioral health, free telemedicine services, and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits as well as adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts programs.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance including tuition, student loan, certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program featuring paid time off, paid family leave, and short- and long-term disability coverage.
• Employee Health Assistance Fund, offering free employee-only coverage to eligible full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.