Account Management Specialist - Print Services
Job Description
NOW HIRING Account Management Specialist - Print Services
About JPS Print
For over 10 years, JPS has been on a mission to help organizations when it comes to creative marketing and print fulfillment services. Located in the heart of Southside Columbus, we've empowered more than 10,000 local (and out-of-state) businesses by offering unmatched quality design, printing and personalized attention to connect purpose to their projects. We are obsessed with our city and the businesses that make it flourish. Community service and philanthropy is deeply rooted in who we are and how we serve businesses today, tomorrow, and beyond.
Join our team
We are seeking a detail-oriented and customer-focused Print Estimator and Account Manager to join our team. This hybrid role is responsible for accurately estimating the cost of print jobs and managing client accounts from initial inquiry through to delivery. The ideal candidate will have strong technical knowledge of printing processes, excellent communication skills, and a commitment to providing top-tier customer service.
Key Responsibilities:
Estimating:
- Analyze specifications and create accurate cost estimates for printing projects (offset, digital, large format, etc.).
- Collaborate with production teams to gather necessary job details, pricing, timelines, and capabilities.
- Identify the most efficient and cost-effective production methods.
- Prepare and submit formal quotations to clients in a timely manner.
- Maintain and update pricing databases, vendor quotes, and material costs.
Account Management:
- Serve as the primary point of contact for assigned clients.
- Manage jobs from estimate approval through production, delivery, and post-sale follow-up.
- Ensure client expectations are met in terms of budget, quality, and deadlines.
- Handle client inquiries, changes, or issues, coordinating internally as needed to resolve them.
- Develop and maintain strong relationships with new and existing customers to drive repeat business.
Job Type:
Job Type: Full-time
Pay: $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
Supplemental Pay: Commission pay
Ability to Commute:
Ability to Commute: Columbus, OH 43206 (Required)
Ability to Relocate:
Ability to Relocate: Columbus, OH 43206: Relocate before starting work (Required)
Work Location:
Work Location: In person