Enterprise Technology Analyst

Position Overview

Summit Technology Services is offering a contract opportunity for an Enterprise Technology Analyst (Hybrid) in Sacramento, CA (Job ID: S-705). The contractor will support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026, helping the team stay focused on the S/4HANA project without delays or distractions.

NO THIRD PARTY. MUST BE US CITIZEN.

Key Responsibilities

• Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.
• Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.
• Respond promptly to incidents so they don’t impact the S/4HANA project’s progress.
• Collaborate with team members to ensure smooth handoff and clear communication.
• Help the team maintain greater availability and focus on the S/4HANA project.

Required Qualifications

• Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.
• Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher.
• Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher.
• Must have IS-U CR&B expertise, including experience in one, or more, of the following areas:
  • Customer service
  • Device management, including experience with smart meters and/or the Itron Networks UIQ stack
  • Rates and pricing
  • Billing and invoicing
  • Bill print
  • Workflows
  • Fl-CA
• Must have experience working with master data components and the business partner life cycle.
• Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems.
• Must have experience using defect tracking applications like ServiceNow or JIRA.
• Must have experience participating in business requirement reviews and blueprint sessions.
• Must have experience translating business requirements into detailed specifications.
• Must have experience working with technical teams (ABAP developers) to define/refine functional specifications for custom developments.
• Must have experience creating process flow diagrams based on business requirements.
• Must have experience debugging custom code and working independently to support a project team.
• Must have experience communicating highly technical information in an understandable manner to the project team both verbally and in writing.

Preferred Qualifications

• BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field.
• Strong analysis knowledge and skills.
• Experience in leading business requirement reviews and blueprint sessions.
• Experience working in an agile environment.
• Experience designing and configuring complex IS-U rates, rate categories, and billing schemas.
• Electric utility experience supporting any of the following systems: SAP S/4HANA; SAPCX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud).
• Experience with OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE10.3 or higher.
• Experience with MDUS/ISAIM EhP7 or higher.