IT Help Desk Technician

VirtualVocations2 months ago
Milwaukee, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job description

A company is looking for an IT Help Desk Technician to assist clients with technical issues and provide exceptional customer service.

Key Responsibilities

  • Provide excellent customer service via phone and remote technical support
  • Walk clients through diagnostic procedures to identify and resolve errors
  • Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment

Requirements

Requir

Required Skills

Network Equipment Configuration
PC Setup and Configuration
Troubleshooting
Remote Support
Technical Support
Customer Service