IT Help Desk Technician
VirtualVocations2 months ago
Milwaukee, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job description
A company is looking for an IT Help Desk Technician to assist clients with technical issues and provide exceptional customer service.
Key Responsibilities
- Provide excellent customer service via phone and remote technical support
- Walk clients through diagnostic procedures to identify and resolve errors
- Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment
Requirements
Requir
Required Skills
Network Equipment Configuration
PC Setup and Configuration
Troubleshooting
Remote Support
Technical Support
Customer Service