Dental Billing / Front Desk

Overview

Join our dynamic healthcare team as a Dental Billing/ Front Desk professional. This position manages the patient experience and office administration by greeting patients, scheduling appointments, handling phone calls, verifying insurance, collecting payments, and maintaining patient records, and insuring HIPPA compliance.

Duties

• Patient Experience: Greet patients warmly, check them in/out manage the waiting area, and ensure a positive atmosphere.
• Scheduling: Book, confirm, and reschedule appointments to maintain and efficient full schedule.
• Administration: Answer phones, manage emails, scan documents, and handle messaging and texting patients.
• Financial and insurance: Verify insurance coverage, submit claims, collect payments, and present treatment costs.
• Collaborate with dental staff to ensure all procedures are correctly documented.
• Record Management: Maintain accurate patient files, including medical history and x-rays, ensuring HIPPA compliance.
• Maintain clean working area.

Requirements

• Insurance verification is a must, knowledge of insurance portals and verification by phone.
• Communication: Exceptional verbal and written skills for patient interaction and phone management.
• Organization: Strong multitasking skills to manage patient flow, records, and billing.
• Solid understanding of the medical billing cycle, including claim submission, follow-up, denials management, and collections.
• Excellent attention to detail to ensure accuracy in coding, documentation, and recordkeeping.
• Technology: Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and general office equipment.
• Customer Service: Professional, empathetic, happy, and friendly demeanor.

Job Type

Full-time

Pay

$17.00 - $20.00 per hour

Expected hours

35 per week

Experience

• Dental office: 1 year (Preferred)

Work Location

In person