Sr. UX Designer 20

Senior UX Designer

We are seeking a Senior UX Designer to join a cross-functional product team supporting. This role will focus on designing intuitive, user-centered digital experiences that help financial advisors and branch support teams serve clients more effectively. The ideal candidate has strong strategic UX design, systems thinking, and service-level design experience. The designer will work on a new tool with ripple effects across multiple product areas, making the ability to understand complex ecosystems, workflows, and interconnected experiences highly valuable.

Requirements:

• Senior-level experience in UX/Product Design with a strong portfolio demonstrating end-to-end product design.
• Strong experience with Figma, including wireframing, prototyping, and high-fidelity UI design.
• Experience conducting or facilitating UX discovery and requirements-gathering activities.
• Strong understanding of user-centered design, design thinking, information architecture, and interaction design.
• Demonstrated ability to simplify complex workflows and business processes.
• Excellent communication, presentation, facilitation, and stakeholder-management skills.
• Ability to work independently in a cross-functional Agile environment.
• Strong collaboration skills with business and technology stakeholders.
• Experience working with enterprise-scale products or complex digital ecosystems.

Responsibilities:

• Design end-to-end user experiences for digital products supporting financial advisors and branch teams.
• Create user flows, journey maps, wireframes, prototypes, and high-fidelity designs using Figma.
• Partner with UX Researchers to understand user needs, synthesize research insights, and translate findings into effective design solutions.
• Facilitate discovery sessions, gather and refine requirements, and translate complex business objectives into intuitive experiences.
• Collaborate with Product, Business, Technology, Operations, Service, Change Management, and UX teams.
• Simplify complex workflows, processes, and financial concepts into easy-to-use digital experiences.
• Communicate design rationale clearly and present concepts to stakeholders while incorporating feedback without losing the user-centered vision.
• Participate actively throughout the Agile product lifecycle, including planning, refinement, design, development, testing, and validation.
• Ensure solutions are feasible, accessible, scalable, and aligned with established design systems and UX best practices.
• Build strong relationships with client stakeholders and partner teams to drive alignment and successful delivery.
• Apply systems thinking and service design principles to understand ripple effects across interconnected products and experiences.
• Leverage modern AI-assisted design and productivity tools, including Figma Make, GitHub Copilot, Rider, and similar technologies, to accelerate design exploration and collaboration.