Strategic Client Success Lead, Remote

Affirmabout 1 month ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

About TP

Affirm is a remote-first company helping merchants grow by providing clear financing options. As a Client Success Manager, you will nurture a portfolio of merchant accounts across industries, focusing on long-term partnerships and value creation, while aligning with Analytics, Product, Marketing, Credit teams to optimize outcomes.

Your Responsibilities

You will drive renewals, pricing updates, and expansions, craft proactive strategies to increase GMV and revenue, analyze performance, and promote best practices in

Required Skills

Cross-functional Collaboration
Revenue Growth Strategies
Customer Success
Value Creation
Client Relationship Management
Data Analysis
Merchant Financing Solutions
Strategic Planning
Performance Optimization