Practice Manager

Company Description

At Fleischer Psychiatry, we provide comprehensive, compassionate psychiatric care for adults and older adults across the greater Philadelphia area. Led by Dr. Scott A. Fleischer, the practice combines clinical expertise with a strong emphasis on empathy, helping patients regain stability, confidence, and meaningful connection in their daily lives. Services include diagnostic evaluations, medication management, psychotherapy, supportive counseling, and specialized care for nursing homes and assisted living facilities. The practice also offers NeuroStar® Transcranial Magnetic Stimulation (TMS), a safe, FDA-cleared, non-medication treatment option for individuals who have not responded well to traditional antidepressant therapies. Fleischer Psychiatry is dedicated to mental health care that is personal, thoughtful, and grounded in hope.

Role Description

The Practice Manager is responsible for overseeing day-to-day operations of Fleischer Psychiatry to ensure efficient, patient-centered care. This full-time, on-site role is based in Pennsylvania, United States, and involves supervising administrative staff, managing scheduling and patient flow, and maintaining a welcoming, organized environment. The Practice Manager will handle operational functions such as billing coordination, insurance verification, compliance with healthcare regulations, and maintenance of practice policies and procedures. The role includes monitoring performance metrics, supporting quality improvement initiatives, and collaborating closely with clinical leadership to align operational processes with patient care goals. The Practice Manager will also manage vendor relationships, oversee basic technology and EHR usage, and address patient service concerns professionally and promptly.

Qualifications

• Demonstrated skills in healthcare practice operations, including scheduling, patient flow management, and front-office administration.
• Experience with billing processes, insurance verification, and basic revenue cycle tasks in a medical or behavioral health setting.
• Knowledge of healthcare compliance, privacy regulations (such as HIPAA), and policy implementation in an outpatient practice.
• Strong communication, interpersonal, and conflict-resolution skills for interacting with patients, families, and multidisciplinary staff.
• Proficiency with electronic health records (EHR), practice management software, and general office technology.
• Proven ability to lead and support administrative staff, including training, performance feedback, and workload coordination.
• Excellent organizational skills, attention to detail, and the ability to prioritize tasks in a busy clinical environment.
• Experience in psychiatry, mental health, or a related healthcare field is preferred; familiarity with services such as psychotherapy and TMS is a plus.
• Associate or bachelor’s degree in healthcare administration, business, or a related field, or equivalent experience managing a medical practice.
• Commitment to compassionate, patient-centered care and to working respectfully with individuals from diverse backgrounds.