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Quality Auditor

ADEXabout 1 year ago
Charlotte, North Carolina, United States
On-site
Full-time
Junior Level (1-3 years)
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Job Description

Position Overview

Inspects, reports, and maintains independent analysis of customer installation projects. Inspection includes physical installation of telecommunication and transport equipment. Review and report quality of all Engineering Specifications & Installation packages to ensure that they are consistent with and meet all requirements of the customer. This is accomplished by performing audits during installation of the package and immediately after job end. Audits include all aspects of the project from engineering and installation. The goal is to find and report issues so that a superior product is delivered to the customer.

This is considered a 100% travel throughout the US. May require weekend work at times.

Key Responsibilities

  • Interprets Customer Standards / Practices, T-BASD Drawings, Flashes and Manufacturers and understands documentation of the National Electric Code and other industry standard documents.
  • Ensures engineering specifications, assignments, and job drawings are in accordance with specifications and that proper documentation is provided.
  • Audits engineering documentation and installation workmanship to ensure the accuracy of the information presented.
  • Develops a list of deltas for correction and verifies completed corrections per company standards.
  • Audits customer job sites on request; visually inspects uploaded pictures to ensure that customer standards are met. Verifies job specification information and ensures documentation is properly and accurately collected and conveyed when necessary.
  • Demonstrates the ability to be on-site to audit installed equipment and confirm that customer standards are met.
  • Must be AT&T certified or able to pass the required certification tests.
  • Displays knowledge of Ciena, Cisco, and other telecom equipment installations.
  • Ability to train technicians while performing installation inspections.

Required Qualifications

  • Computer skills, including Microsoft Office and other software applications.
  • 3M & Hilti Fire Stop Certification or related knowledge.
  • Ability to fly or operate a motor vehicle, possess a valid US Driver's License, and maintain an approved Motor Vehicle Record.
  • Knowledge of telecommunications and transport equipment installation.
  • Handles confidential/sensitive information with discretion.
  • Excellent communication skills and sound judgment.
  • Strong organizational skills.
  • Proficient customer service skills.
  • Effective interpersonal skills.
  • Familiarity with equipment installation, detail engineering, COAR, site surveys, and a sound understanding of power, grounding, and telephony theory.

Required Skills

Customer Service
Microsoft Office
Ciena Equipment
Quality Auditing
AT&T Certification
Telecommunications Standards
National Electric Code Knowledge
Attention to Detail
Cisco Equipment
Interpersonal Skills
3M & Hilti Fire Stop Certification
Telecom Quality Inspection
Telecom Installation
Engineering Specifications Review
Site Auditing