Service Engineer

About Us

Bergmann Direct Ltd is a leading supplier of waste recycling and compaction equipment. We provide installation, servicing and maintenance support for a wide range of machinery used by businesses across the UK to improve waste handling and recycling efficiency.

Due to continued growth, we are looking to recruit a skilled and reliable Service Engineer to join our team.

The Role

The successful candidate will be responsible for the installation, servicing and repair of recycling and waste compaction machinery at customer sites. This is a field-based role requiring strong mechanical, hydraulic and electrical fault-finding abilities, together with a professional and customer-focused approach.

You will primarily work on Bergmann machinery, although work may also involve servicing other makes of waste compaction equipment.

Key Responsibilities

Installation & Commissioning

Install and commission machinery supplied by Bergmann Direct Ltd, including:

• Polystyrene compactors
• Semi-automatic and fully automatic balers
• Waste compactors
• Food dryers
• Mobile, traversing and static roll packers
• Drum crushers

Service, Maintenance & Repair

• Carry out preventative maintenance in line with service agreements
• Diagnose faults and respond to equipment breakdowns
• Repair and maintain waste compaction and recycling machinery
• Service Bergmann equipment as well as other manufacturers’ machines where required

Customer Support

• Attend customer sites for servicing, repairs and site surveys
• Communicate clearly with customers regarding work completed and any recommended actions
• Ensure all work carried out is signed off by the customer before leaving site
• Complete service reports and job documentation accurately
• Follow all company and site-specific Health & Safety requirements

Additional Duties

• Travel to customer sites throughout the UK, with occasional overnight stays where required
• Conduct site surveys for new equipment installations
• Identify and report potential sales opportunities during customer visits
• Provide basic operational training to customers where required

Requirements

• GCSE Maths and English: (minimum requirement)
• NVQ Level 3 in Engineering Maintenance: or equivalent
• HNC in Engineering: (desirable)
• Welding experience: (MIG, TIG or MMA beneficial)
• Strong mechanical and electrical fault-finding: skills
• PLC knowledge: advantageous
• Full clean UK driving licence:

Benefits

• Company vehicle
• 28 days holiday including bank holidays
• Company pension scheme
• Private healthcare
• Employee Assistance Programme (EAP)
• Product training in Germany on Bergmann machinery
• Ongoing training and development opportunities

Pay

£35,000.00-£40,000.00 per year

Benefits

• Company car
• Company pension
• Free or subsidised travel
• Private medical insurance
• Sick pay

Work Location

On the road