Customer Service / Lot Attendant Bilingual - Full-time

Position Overview

Location: 11202 Antoine Dr, Houston, Texas 77066 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. In this role, you will work as part of a supportive team to be the face of U-Haul’s exceptional service – ensuring that customers receive the help they need by inspecting and maintaining equipment, assisting with dispatch and return operations using state-of-the-art technology, and being a consistent resource for all customer inquiries. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today by scheduling two hands-on working interviews, with additional bonuses of $100 for hiring and $300 upon completion of the Equipment Inspection and Verification program.

Key Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned and participate in continuous education through U-Haul University.

Required Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Preferred Qualifications

• Ideal Candidate would be Spanish Speaking.

Benefits & Perks

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program